UX Designer with startup experience creating elegant, engaging, functional interfaces.

I have a broad range of experience creating designs for consumer and enterprise level interfaces.

My abilities span multiple platforms, the web, desktop and mobile application design for both iOS and Android platforms.

Objective

I'm a User Experience (UX) / Product Designer. I love to work together with software and design firms, communicating application design principles and strategies for ongoing development.

My aim is to create better interfaces and experiences for the user, making the web, application’s and technology easier for the user. Simplifying communication barriers by bridging the gap between end-users, designers and developers.

I currently reside in the Chicagoland area in Highland Park, IL.

Specialties & Languages

User Experience Design, User Interaction Design, Information Architecture, website layout and design, responsive design, website schematics, wireframing, prototyping.

Education

2020

San Francisco, CA
  • Product Management (PM) Course

2015

San Francisco, CA
  • User Experience Design (UXD) Intensive Course

2009 - Present

Chicago, IL
  • MS candidate, Human-Computer Interaction (HCI)

2004 - 2007

Chicago, IL
  • MS in Personnel & Human Resource Development (PHRD)

2006

Chicago, IL
  • Executive Certificate in Managing Product Design & Development

1999 - 2003

Boulder, CO
  • BS in Psychology

Course Work

(X)HTML, CSS, JavaScript, jQuery, ActionScript 3, Adobe Flash, Illustrator, Photoshop

Experience

Pivotal Analytics

Lead UX Designer Aug 2022 - Nov 2023

Remote

  • Lead Designer on Pivotal’s commercial healthcare real estate mapping software. Lead the design efforts for the product software, giving data insight’s to commercial real estate and healthcare providers on the best locations to build and maintain healthcare facilities across the United States.
  • Implemented an ongoing UX Design Research and Testing process.
  • Worked within, contributed and maintained Pivotal’s design system and language.
  • Tools used: Figma, Balsamiq, Miro, Jira, Confluence. Working in an Agile/Scrum framework.

Delta Dental

Sr. Product Designer Apr 2020 - Apr 2021

Oakland, CA

  • Lead designer on the Provider Experience Team.
  • Partnered with Product Managers, UX Research and engineers when designing Delta Dental’s Provider Tools for dental practices.
  • Worked within Delta Dental’s design system to create a consistent experience across applications.
  • Tools used: Sketch, InVision, Abstract, UserZoom, Jira, Confluence

The Home Depot - Techshed

Sr. UX Designer Oct 2018 - Oct 2019

Foster City, CA

  • Lead designer of the Pro Referral platform, a marketplace for home improvement pros to be matched up with customers. Conducting research with pros including moderated interviews and unmoderated surveys, conducted validating testing for new designs.
  • Designed application sections including on-boarding, new user training and leads dashboard experiences.
  • Moderated design sprint activities to solve complex problems relating to contacting leads and tracking responses.
  • Mentored junior designers in conducting their UX process and research interviewing skills.
  • Tools used: Sketch, InVision, Zeplin, Survey Monkey, Qualtrics, User Testing, Pivitol Tracker, Confluence

Williams-Sonoma, Inc.

Sr. UX Designer Nov 2016 - Aug 2018

San Francisco, CA

  • Managed multiple simultaneous projects in the Supply Chain and eCommerce product groups.
  • Lead designer of Williams-Sonoma’s Customer Care Center software.
  • Led multiple usability studies to research direction and strategy for reducing call center phone call durations.
  • Advised and gave direction to several parts of supply chain logistics design decisions.
  • Tools used: Sketch, OmniGraffle, InVision, Photoshop, Confluence for documentation.

Moovweb

Sr. UX / Visual Designer Oct 2015 - Nov 2016

San Francisco, CA

  • Adapting desktop experiences for mobile and tablet devices through client requirements, rapid iteration and feedback.
  • Redesigned internal tool for administrating cname URL endpoints and adding SSL certificate to client sites using the Moovweb platform.
  • Various design direction for client sites testing different layouts for A/B testing using UX best practices.
  • Mentored junior designers and developers on UX practices and workflows.
  • Tools used: Sketch, OmniGraffle, InVision, Zeplin, Photoshop, Illustrator, Confluence for documentation.

DDB California

Freelance UX Designer Aug. 2015 - Oct. 2015

  • Created promotional game design wireframes and user-flows for Fresh Step.
  • Assisted with game mechanics, goal and flow to increase user signup.
  • Tools used: Sketch, OmniGraffle, InVision

Remedy Interactive

UX Designer Dec. 2014 - July 2015

Sausalito, CA

  • Designed Remedy Interactive's Safety Management Software solutions for mobile devices.
  • Collaborated with stakeholders and developers to create innovative and robust solutions for safety professionals to conduct audits and inspections.
  • Utilized and combined UX practices to target and adapt existing web-based functionality to a task-based, user-friendly mobile system.
  • Built prototypes to conduct internal usability testing for qualitative analysis to iterate and rapidly adjust designs designs based on feedback.
  • Contributed to design and implementation of Remedy's web-based applications.
  • Tools used: Sketch, OmniGraffle, InVision, Marvel, Zeplin, Confluence for documentation.

Freelance UX Designer Nov. 2013 - Dec. 2014

  • Personal web related projects and mobile app design.
  • Designing a CRM application optimized for job seekers.

SpiderOak

UI/UX Designer Oct 2011 - Nov 2013

San Francisco, CA

  • Mobile Application Design
    • Version 2 of SpiderOak’s iOS app - iPhone / iPad
    • Version 2 of SpiderOak’s Android app
    • Process and deliverables
      • Created: wireframes, hi-fi mockups and prototypes, outlining the user flow and interactions.
      • Worked with: iOS, Android and HTML5 developers and product managers. Outlined the process, possible flows and gestures involved per OS.
  • UX Design
    • Admin Management Console web-app interface to control users’ file sharing portals.
    • Web Access file pages interface for viewing and sharing documents for personal and business products.
    • ShareRoom pages interface for viewing and sharing documents for personal and business products.
    • Experience with the Twitter Bootstrap framework and media queries for use with responsive web design.
    • Process and deliverables
      • Created: wireframes and hi-fi mockups, outlining the user flow and interactions.
      • Worked with: developers and product managers, outlining the process and possible flows a user could take.
  • Application Design
    • Led the design of the desktop client’s OS integration for Mac and Windows allowing users to interact with and control file backup, sharing and syncing from the OS file browser.
    • Process and deliverables
      • Created: hi-fi mockups and prototypes, outlining OS user flow differences per OS.
      • Worked with: developers and product managers.
  • Graphics
  • Quality Assurance
    • Tested SpiderOak and Partners desktop and mobile clients on all supported platforms.

Ark.com

UX Designer Mar 2011 - July 2011

San Francisco, CA

  • Mobile application prototyping, schematics and design
  • Site schematics & design
    • Assisted in designing several pages and web elements for Ark Version 2
    • Designed several conceptual versions of the alternative signup web form
  • Mobile site schematics and design
    • Designed the mockup for Ark’s planned mobile site including the dashboard, cause page and donation interface
  • Administered Ark’s mobile application marketing campaigns through Gowalla and Foursquare
  • Quality Assurance

Visionati.com

UX Consultant (Part time) 2009 - 2011

Chicago, IL
  • Translated goals and vision of the company to the end-user.
  • Created dialog of end-users recommendations to developers.
  • New member training in effort to maximize usability for the end-user.
  • Recommended appropriate changes based on user feedback.

Tech Stuck Consulting

Tech Consultant Jul 2008 - Present

Chicago, IL & San Francisco, CA
  • Custom setup based on user interaction
  • Computer and technology instruction
  • Private training
  • Personal Shopping
  • Observational product recommendations
  • Troubleshooting

Knowledgebase

Software & Applications

Operating Systems

Other Insights

  • CRM Systems (Client Side), Digital Audio Conversion, Technology Training and Development

Interests

Etc

References available upon request.